Working on the opposite side of the building as our clinic, I often
miss witnessing first hand how our staff outwardly supports patients and
their families. The cool thing is, I frequently receive feedback from
patients and their families about the wonderful care they receive from
our staff. Very rewarding for all involved.
Just yesterday I had a story related to me which brought a huge smile to
my face. It was a simply act of support for a new patient that was
impactful to this individual as well as our staff. As I understand it,
we had a new patient that was about to start treatment who loved
elephants. You see, when one of their herd is sick or injured the rest
of the herd gathers around to protect and support the impaired elephant.
Considering this, a number of our patient’s family members and friends
went and were tattooed with an image of an elephant to show support of
her. Upon hearing this, our Clinical Director worked with other staff to
source temporary elephant tattoos. The tattoos were found, ordered and
delivered next day. When our patient came in for her first treatment she
went to check in and saw an elephant tattoo on the cheek of the
secretary in our clinic. She also saw the same tattoo on the opposite
cheek of one of the radiation oncology nurses who was sitting next to
her. Followed by this, she was greeted by one of our physicians who had
an elephant tattoo on the back of his hand. Everywhere she looked she
found staff proudly displaying their elephant tattoos.
Support: This is what we do. We provide for patients, their families and
our community. Compassion: You’ll find this term used in our Mission
Statement and as one of our core Values. Compassion isn’t simply a term,
it is a feeling we have for those under our care accompanied by a
strong sense of conviction to remove the fear of a cancer diagnosis,
alleviate any pain, and provide the highest levels of care.
I’ve said it before... and you’ll probably hear me say it again... the Tri-Cities Cancer Center is an amazing place to work! - Michael
Michael Novakovich
Director of Business Development
Tri-Cities Cancer Center
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